The SURFcare™ Program
Welcome to our white-glove concierge service. One point of contact for all of your customer service needs, allowing you to focus on what matters most: your patients.Partner with us
Exceptional Client Service
Equipment Management and Service
Software and Firmware Updates
Cloud Database with Automated Reporting
Surfacide UVC disinfection: where best-in-class technology meets white-glove service to help provide patients the pinnacle of cleanliness and care.
A dedicated account manager will provide onsite visits and ongoing support, and wraparound support services will help you maximize and optimize technology, software, and services.
Receive hassle-free replacement or exchanges to minimize downtime of UVC disinfection equipment, and easily exchange a safety motion sensor, tablet and emitter for any non-working items. Plus, receive one total lamp system replacement during the life of the system.
A newly designed dashboard with a robust selection of widgets can be customized to analyze data in a variety of ways, allowing you to easily and quickly access real-time data or create scheduled reports sent right to your inbox.
Maximize your investment with SURFcare
We offer the first year of SURFcare with every purchase at no additional cost. Hit the “easy button” for data management, turning real-time data into productive, tangible information, allowing you to continually improve your UVC disinfection program.
The best housekeeping in the world will miss a crack, but supplementing our cleaning with this technology differentiates us. Surfacide’s log reduction is better than anything else you’ll see.
Resident Regional Dir. Operations, Environmental Services, Allegheny Health Network
For me, it’s a partnership. Surfacide’s customer service goes a long way.
Supervisor, VA Hospital
The shortest difference between 2 points is a straight line. Surfacide has the only system with the shortest line between 2 points because of their 3-emitter system. It works.
Dr. Julie Mangino
The Ohio State University Medical Center