The SURFcare Program

Welcome to our white-glove concierge service. One point of contact for all of your customer service needs, allowing you to focus on what matters most: your patients.

Partner with us

Exceptional Client Service

Equipment Management and Service

Software and Firmware Updates

Cloud Database with Automated Reporting

Surfacide UVC disinfection: where best-in-class technology meets white-glove service to help provide patients the pinnacle of cleanliness and care.

Customer Service

A dedicated account manager will provide onsite visits and ongoing support, and wraparound support services will help you maximize and optimize technology, software, and services.

Someone talking to two other people

Equipment Maintenance

Receive hassle-free replacement or exchanges to minimize downtime of UVC disinfection equipment, and easily exchange a safety motion sensor, tablet and emitter for any non-working items. Plus, receive one total lamp system replacement during the life of the system.

Disinfection system working in a hospital room

Advanced Analytics

A newly designed dashboard with a robust selection of widgets can be customized to analyze data in a variety of ways, allowing you to easily and quickly access real-time data or create scheduled reports sent right to your inbox.

A clinician working on a tablet

Maximize your investment with SURFcare

We offer the first year of SURFcare with every purchase at no additional cost. Hit the “easy button” for data management, turning real-time data into productive, tangible information, allowing you to continually improve your UVC disinfection program.


  • The best housekeeping in the world will miss a crack, but supplementing our cleaning with this technology differentiates us. Surfacide’s log reduction is better than anything else you’ll see.

    Brad DeBona
    Resident Regional Dir. Operations, Environmental Services, Allegheny Health Network


  • For me, it’s a partnership. Surfacide’s customer service goes a long way.

    Allen McDaniel
    Supervisor, VA Hospital


  • The shortest difference between 2 points is a straight line. Surfacide has the only system with the shortest line between 2 points because of their 3-emitter system. It works.

    Dr. Julie Mangino
    The Ohio State University Medical Center

The latest from Surfacide

Press Release
02.20.24
Surfacide Launches New, Robust Customer Portal
Read
TJ Krasun VP Sales 2024
Press Release
01.10.24
Surfacide Appoints T.J. Krasun To Vice President of Sales And Customer Experience
Read
nurse with survey
Blog
12.27.23
20 Hospitals Utilizing Surfacide UV-C Technology Are Included in Leapfrog Group’s Prestigious ‘Top Hospitals’ List for 2023
Read